SunTrack can allow your client to submit an order cancellation request even though the order is in active status.
Report service type charges between different cities or zip codes
Estimate Service Types - Report
With version (2.0.7) of SunTrack, you can run an estimate report of all your service types. With this report you can specify a list of locations, cities, or zipcodes, then the system calculates the price of delivery between the locations.
For example, a list of cities like Irvine, Los Angeles, Anaheim, Santa Monica can be handled by the system to calculate the price of delivery for Economy, Rush and Direct Service Types.
Advance Options:
You can specify an address (full address, city, or zip code) as your source location and then prepare a list of locations that the system will calculate service charges from the source address to a list of locations.
You can change your profile and create a report for your custom profiles.
Manage Custom profiles
SunTrack is a very flexible system for defining pricing policies per client or per industry. The System profile is a default setting. You can create a new profile and define new ratings and pricing for this feature. The title of a new profile can be an industry sector (e.g. Healthcare) or can be any customer name.
We don't recommend creating profiles per client because this will end up creating too may profiles and will be hard to manage.
In order to change the profile of a client, you can go to the company edit page and click the "Client profile" link. In the pop-up window, you can change the profile into a newly created profile. You can also see the clients having the same profile by going into "Setting -> System profiles" and then click the profile title.